Payment and Booking Policies

• Payments: All bookings and payments are processed through a third-party booking system. Payments are accepted via VISA and Mastercard.

• Packages: If purchasing a package, the total cost must be paid upfront before the first session can be booked.

• Manuals (if applicable): Any additional materials purchased separately will be shipped once full payment is received. Shipping costs may apply and will be confirmed at checkout.

Refund Policy

• Refunds are available for cancellations made at least seven (7) days prior to the scheduled class or package start date.

• No refunds will be issued for cancellations made within seven (7) days of the class or package start date, as planning relies on participant commitment.

• In the unlikely event Compass Massage & Motion cancels a class or package, a full refund will be provided, or you may choose to transfer your booking to a future session.

Transfers and Deferrals

• Transfers: Bookings may be transferred to another session with at least seven (7) days' notice, subject to availability.

• Deferrals: Package deals must be used within 12 months of purchase. Extensions beyond this period may incur a 10% fee of the package value.

Health and Safety

• All participants are required to fill in a consultation form to ensure classes are tailored to individual needs and conducted safely.

• Participants are responsible for disclosing any relevant health conditions. If in doubt, consult a medical professional before attending.

• Compass Massage & Motion reserves the right to refuse service if a participant’s health condition poses a risk.

Privacy Policy

• Compass Massage & Motion is committed to safeguarding your privacy. Personal information collected during booking or via the consultation form will only be used for service delivery and record-keeping.

• We do not share your data with third parties unless required by law.

• You can request access to or correction of your personal information by contacting [your contact email].

Liability

• Compass Massage & Motion will not be held liable for injuries or accidents resulting from participation in classes unless caused by gross negligence.

• Participants are advised to carry their own insurance for personal injury if required.

Code of Conduct

All participants are expected to:

1. Respect others in the class and maintain a positive, supportive environment.

2. Follow the instructor’s guidance to ensure safety.

3. Avoid disruptive behavior or actions that could endanger themselves or others.

Changes to Terms & Conditions

Compass Massage & Motion reserves the right to update these terms and conditions at any time. The most recent version will always be available on our website. Continued use of our services indicates acceptance of these changes.